3bdjl Privacy Policy
Your personal information is very important to us. This policy provides a complete overview of how 3bdjl collects, uses, and protects your information.
Contents
Introduction & Scope
3bdjl is a safe and reliable online gaming platform operated for users in Bangladesh. This privacy policy explains what information we collect about you when you use the 3bdjl website (https://3bdjl.lat) and related services, how we use that information, and what steps we take to protect your privacy.
This policy applies to all services and activities on the 3bdjl platform — including live casino, slots, cricket betting, and other gaming sections. By using our platform, you are considered to have accepted the terms of this privacy policy.
What Information We Collect
3bdjl collects various types of information to operate its services properly. This information falls into two main categories:
2.1 Information You Provide Directly
When you create an account on 3bdjl or use our services, you voluntarily provide the following information:
- Full name and date of birth
- Mobile phone number
- Email address (if applicable)
- Identity document or verification details (for KYC verification)
- Payment information — such as your bKash, Nagad, or Rocket mobile wallet number
- Login credentials (username and password)
- Information provided when contacting our support team
2.2 Automatically Collected Information
Certain technical information is collected automatically while you use the 3bdjl platform:
- IP address and device type
- Browser version and operating system details
- Time of entry and exit from the site
- Pages visited and navigation patterns
- Gaming history and transaction records
- Session information and cookie data
How We Collect Information
3bdjl collects your information through several methods. Each method is carried out in accordance with transparent and fair practices:
3.1 Registration & Account Management
When you open or update an account on 3bdjl, the information collected during that process is stored directly on our secure servers. All information submitted through the registration form is transmitted using SSL encryption.
3.2 Transaction & Payment Processing
During deposits and withdrawals — via bKash, Nagad, or Rocket — transaction details are automatically logged. This information is used for fraud prevention, account verification, and dispute resolution.
3.3 Support & Communication
When you contact our support team via live chat or email, a record of that conversation is saved. This helps us improve service quality and assist you in the future.
3.4 Automated Technical Collection
Your browsing behavior and site usage patterns are automatically collected through cookies, web beacons, and similar technologies. Full details are provided in section seven.
Purpose of Using Information
3bdjl uses collected information only for the following legitimate purposes:
4.1 Account Management & Service Delivery
- Creating, verifying, and managing your account
- Processing deposit and withdrawal transactions
- Managing gaming services and bonus offers
- Providing a personalized experience tailored to your needs
4.2 Security & Compliance
- Detecting and preventing fraud, money laundering, and other illegal activities
- Completing the KYC (Know Your Customer) process
- Maintaining compliance with applicable laws and regulations
- Implementing responsible gaming policies and monitoring harmful gaming behavior
4.3 Communication & Support
- Responding to your requests and complaints
- Sending important account-related notifications
- Informing you about changes or updates to our services
- Sending promotional messages with your consent
4.4 Platform Development
- Improving site functionality and user experience
- Identifying and resolving technical issues
- Planning new services and features
Data Storage & Security
3bdjl has implemented industry-standard technical and organizational measures to ensure the security of your information.
5.1 Technical Security Measures
- All data transfers are secured using SSL encryption technology
- Sensitive information stored in the database is kept in encrypted form
- Payment-related information is stored in a separate secure environment
- Regular security audits and penetration testing are conducted
- Firewalls and intrusion detection systems remain active at all times
5.2 Access Controls
Access to your personal information is granted only to those 3bdjl staff members who need it to perform their job duties. All staff work under strict confidentiality agreements. Multi-factor authentication is used to prevent unauthorized access.
5.3 Response to Data Breaches
If a data breach occurs and poses a high risk to your rights and interests, 3bdjl will notify you as soon as possible and take the necessary protective measures.
Sharing Information with Third Parties
3bdjl does not generally share your personal information with third parties. However, information may be shared in the following limited circumstances:
6.1 Service Provider Partners
3bdjl uses the services of certain trusted technology partners — such as payment processors (bKash, Nagad, Rocket), security verification providers, and technical infrastructure providers. These partners receive only the information necessary to carry out their designated tasks and are contractually bound to uphold our privacy standards.
6.2 Legal Obligations
We may be required to disclose information to comply with a court order, government directive, or applicable law. In such cases, only the minimum necessary information is provided.
6.3 Business Restructuring
In the event of a merger, acquisition, or asset sale, user information may be transferred. You will be duly notified before any such change takes place.
Cookies & Tracking Technologies
3bdjl uses cookies and similar technologies to improve your browsing experience and ensure the platform functions correctly.
7.1 Essential Cookies
These cookies are essential for the platform's core functionality — such as maintaining your login session, security verification, and saving form data. The site cannot function properly without them and they cannot be disabled.
7.2 Functional Cookies
These cookies are used to remember your preferences — such as language choice or display settings. They help deliver a personalized experience.
7.3 Analytics Cookies
Analytics tools are used to understand how users interact with the 3bdjl platform. The information collected is processed in aggregate and is not used to identify individuals.
7.4 Cookie Controls
You can control or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect some key functions of the platform.
Your Rights
As a user of 3bdjl, you have the following rights over your own information:
8.1 Right of Access
You may request a copy of the information we hold about you at any time. We will provide it within a reasonable timeframe.
8.2 Right to Rectification
If any information in your account is incorrect or incomplete, you may request a correction. Many details can be updated directly from your account settings.
8.3 Right to Erasure
In certain circumstances you may request that your information be deleted. However, we are obligated to retain some information where required by law, for ongoing disputes, or for fraud prevention purposes.
8.4 Right to Object & Restrict Processing
You may object to the processing of your information for marketing purposes and, in certain circumstances, request that processing be restricted.
8.5 Data Portability
You may request a copy of the information you have provided in a structured, machine-readable format.
Data Retention & Deletion Policy
3bdjl retains your information only for as long as it is necessary to fulfil the purpose for which it was collected.
9.1 Data for Active Accounts
Your information is retained for as long as your account remains active. This is necessary to provide account-related services.
9.2 After Account Closure
Even after an account is closed, certain data — particularly financial transaction records and identity verification documents — must be retained for a defined period in accordance with legal and regulatory obligations. Once that period has passed, the data is securely deleted or anonymised.
9.3 Backups and Archives
Deleting data from system backups and archives may take some time. However, such data is not actively used and is kept under strict access controls.
Protection of Minors
3bdjl's services are intended only for individuals aged 21 or above. We do not knowingly collect personal information from minors.
Age is verified during the registration process. If we become aware that a minor's information has been stored with us, we will immediately close that account and delete the associated data.
If you believe a minor is using 3bdjl, please inform our support team.
Policy Changes
3bdjl may update this privacy policy when necessary. If significant changes are made to the policy:
- The "Last Updated" date at the top of this page will be changed
- For important changes, a notification may be sent to your registered mobile number or email
- You may be informed of the new policy when you log in to the platform
If you continue to use 3bdjl's services after any changes, you will be considered to have accepted the revised policy. We therefore recommend visiting this page regularly.
Contact Us
If you have any questions, comments, or requests regarding this privacy policy, please contact our support team. 3bdjl's support service is available 24 hours a day, 7 days a week.
- Live Chat: Contact us directly 24/7 through the platform
- Email: [email protected]
- Language Support: Assistance is available in both Bengali and English
Upon receiving a request to exercise your privacy rights, we will endeavour to respond within a reasonable time.